Enjoy gaming — but keep it in check. gf99 provides world-class responsible gaming tools and support to protect your wellbeing and peace of mind.
Responsible gaming means enjoying gaming as a healthy form of entertainment — where you decide how much time and money you spend. gf99 believes every player should know their limits and stick to them.
Many people in Bangladesh use online gaming purely for entertainment, but it's easy to unknowingly spend more time or money than intended. Responsible gaming at gf99 means recognizing these risks early and taking steps to prevent them.
We believe gaming is only truly enjoyable when it doesn't negatively impact your personal, family, or financial life. That's why gf99 offers a range of free tools and support to help you stay informed and in control.
After logging in to gf99, you can access the following tools at any time, free of charge, from your account settings:
Self-exclusion is one of the most powerful responsible gaming tools available. If you feel that gaming is becoming difficult to control, use this option.
Gf99 offers two levels of self-exclusion:
While self-exclusion is active, you will not receive any promotional emails or messages. Any remaining account balance will be returned to you once the process is complete.
To activate self-exclusion, contact our support team: support@gf99.biz — We will take action within 24 hours.
Financial discipline is a core part of responsible gaming. Before playing on gf99, set yourself a clear budget and commit to staying within it.
Gf99 cares not just about its users, but about their families too. If you believe someone in your family is gaming excessively, please get in touch with us.
Family members can reach out to our support team for assistance regarding a related account. We handle all such requests with the utmost confidentiality.
You can also use browser-level content filtering tools to restrict access to gf99 from shared family devices. We are happy to provide technical guidance on how to set this up.
We enforce strict age verification to ensure minors cannot access gf99 under any circumstances. If you suspect an account belongs to a minor, please report it immediately.
Our six core pillars are here to ensure a safe gaming experience for you
Age verification is carried out through a strict KYC process at the time of registration. No one under 18 can open an account at gf99 — this is our unwavering policy.
Our system automatically detects patterns of excessive gaming and alerts the user. If unusual behavior is identified, our team will reach out to you directly.
Your full history of gaming activity, deposits, and withdrawals is available in your account at any time. It is the easiest way to understand your own habits.
When you reach a certain spend amount or time threshold, you will be reminded via push notifications and in-game pop-ups — keeping you informed and in control.
Gf99's trained support team is always ready to discuss responsible gaming. Reach out via live chat or email — you'll get help without judgment.
Gf99 never sends promotional offers to users under self-exclusion. All our bonuses and promotions are designed in line with responsible gaming principles.
If you notice any of the signs below, seek help right away. These are not signs of weakness — they are signs of self-awareness.
The questions below will help you reflect honestly on your gaming habits
Sign up with gf99 and enjoy the full benefits of responsible gaming. Your safety is our highest priority.